Frequent Asked Question
For Diaper Cakes, we offer private car delivery. This is to ensure that the setting of the hamper remains intact during transportation, making this mode of delivery the most suitable option.
For Gift Boxes, we primarily use trusted courier services. We package them securely to ensure their safe transportation and prompt delivery to your specified address.
We offer nationwide shipping for all of our products. Some areas incurred shipping fees.
Yes, we provide tracking information for all deliveries made through our courier service. Once your package is dispatched, you will receive a tracking number via Whatsapp. You can use the tracking number/link to track the progress of your delivery.
The product preparation lead time is 3 days, in addition to the estimated delivery timeframe. Courier Delivery times are estimated 2-3 working days to arrive. Please note that this may vary depending on your location and other external factors. However, please be aware that unforeseen circumstances or external factors may cause further delays. We appreciate your understanding and patience.
If you have any specific delivery requirements for your hamper, such as a specific date or time slot, please contact our customer support team. We will do our best to accommodate your request and ensure a smooth delivery experience.
In the rare event that you encounter any issues with your delivery, please reach out to our customer support team immediately. We will investigate the matter and provide you with a satisfactory resolution.